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Getting your products and services certified is critical for demonstrating your commitment to your customers. It helps to build credibility and trust, increases business opportunities for your support center, and fosters customer loyalty and retention.
Certification is the provision of written assurance (a certificate) that a product, service or system meets specific requirements. It is also an important way to demonstrate your commitment to quality and environmental protection.
In Europe, many products must be "CE Marked" to meet European safety, health or environmental standards for use in the market. This is an indicator of conformity to EU legislation and allows the free movement of products within the European Economic Area (EEA).
The CE marking also indicates that a product has been tested by a qualified testing laboratory to confirm its compliance with the testing requirements in the certification scheme. It is also an indication that a product has undergone a process of continuous surveillance to ensure that it continues to meet all the required criteria.
Surveillance activities can be as simple as an inspection of the manufacturing and/or testing facility to as complex as surprise audits or supervision of the production process. It can also include a formal submittal of product test results to the certified product certifier that ensures that the product still meets the certification requirements.
This can be a significant expense for your company, so it is crucial that you choose a testing lab that is accredited to a recognized testing standard such as ISO/IEC 17025. Sherpa Product Certification is experienced in conducting all necessary tests and inspections to achieve certification of your products according to international standards.
Using a qualified testing laboratory means that the test data is reviewed by a professional and experienced personnel who have extensive knowledge of the subject. This is especially important for electrical, mechanical and acoustic systems.
These professionals are often the experts who can spot deficiencies or inadequacies in a test, and may be able to provide the appropriate remediation for your company. They are trained to identify problems and offer solutions that are in line with industry best practices.
They are also experts in determining whether a product is manufactured according to the correct design and construction standards. This can help to avoid costly mistakes in the future, which could affect your reputation and bottom line.
In addition to the testing of the product itself, Sherpa also provides assistance in obtaining internationally prestigious certifications such as FCC, EAC, RCM, CCC or CQC that help to set your products apart from those of your competitors and differentiate them from others in their sector.
The certification of your products is a crucial step for the successful introduction and marketing of your products in Europe and around the world. It is a process that should be completed with accuracy, as it is an investment in your brand and reputation.
Sherpa is able to act as an outsourced department to assist you in the whole procedure of product certification, providing all the information and documentation you require for your outsourced team or your sales representatives to handle the marketing of your products worldwide.